STARTEK, Inc., a leader in business process outsourcing services, has joined the Innovators International – Colorado (iiCO) innovation collaboration to bolster its efforts to build the most cutting-edge growth engine in their industry.
Chad Carlson, President and Chief Executive Officer, states, “Innovation is at the heart of our growth strategy as we seek to improve the outcome of customer and brand interactions through true human dialogue in the contact center. We look forward to collaborating, sharing best practices and connecting with our fellow peers as the newest member of Innovators International – Colorado.”
The “Chief Innovation Officers” of our collaboration get together quarterly to discuss solutions to each other’s biggest innovation challenges, and share a set of venture capital and consulting services all aimed at helping Colorado’s biggest companies build the best innovation engines in their industries.
Mr. Carlson continues, “Our industry has in many ways become increasingly challenged to embrace true omni-channel client customer engagement, resulting in lost opportunity to maximize customer satisfaction, sales, retention and Net Promoter scores. Collaborating with a group of our peers to build a unique approach and empower growth is a top priority for our organization.”
The group will be gathering at the Gates Corporation- the world’s leading manufacturer of power transmission belts and a premier global manufacturer of fluid power products – for its next work session on May 11th, 2017.
“We are thrilled to have STARTEK join our collaboration. Our work will entail building the most cutting-edge growth engine, and in the process enable STARTEK to maintain a leadership position in its industry,” says Thomas Knoll, President of Innovators International – Colorado.
About STARTEK, Inc.
STARTEK specializes in orchestrating the ideal customer experience at the point of conversation between brands and their customers. The STARTEK Advantage System, powered by the science of dialogue, enables STARTEK’s customer engagement specialists to understand the human component of the contact center better than anyone. Whether engaging on the phone, online, in person, in your contact centers or in ours, STARTEK helps turn strong customer relationships into unbreakable ones. Because the outcome of every customer engagement matters. To learn more, visit STARTEK.com.
About Innovators International – Colorado
Innovators International is a member-directed, by invite only innovation collaboration of the largest and fastest growing organizations. We help our members build the most cutting edge growth engines that shape our future. The iiColorado collaboration is the first regional chapter of Innovators International, a group of 50 companies founded by global innovation titans such as 3M, Target, Tata and Clif Bar.
Future 2017 Work Sessions
May 11 at Gates Corp: click here for details and RSVP
October 12: click here for details and RSVP
2018 Work Sessions
January 18, 2018
May 10, 2018
October 18, 2018
